Contract engineering
CRM for Moskva Cinema
A user account and CRM for a premium 17-hall cinema: loyalty, ticket and table booking, a payment gateway and online club-card authorization in one loop.
Context
A premium 17-hall cinema in central Moscow with an author-cuisine restaurant and bars — a venue for social and business events.
Problem
Pull scattered information services into a single user account.
Architecture
The user account is the single entry point to every service; the CRM links the guest profile, the loyalty program and orders.
Integrations
Loyalty program, ticket and restaurant-table booking with food ordering, a full bank payment gateway, online club-card authorization.
Results
A guest manages tickets, a table and payment from one account; the club card works online.
team
timeline
~3–5 months to launch, then support and development.